Return Policy

Thank you for shopping with us! We want you to love your purchase, but if you need to make a return, please review our policy below:

1. Eligibility for Returns

~ Returns must be initiated within 14 days of receiving your order.

~ To arrange a return, please contact us at 828-687-3635. Returns without prior arrangement will not be accepted.

2. Refunds

~ If you decide you no longer want the item, a full refund minus shipping costs will be issued upon receiving the returned item in its original condition.

~ Refunds will not include original shipping fees for cases of buyer’s remorse.

3. Damaged or Incorrect Items

~ If your item arrives damaged, we will replace it at no additional cost.

~ If you received the wrong item, we will exchange it for the correct one.

4. Return Requirements

~ All returned items must be in original condition (not damaged)

5. How to Return an Item

~ Call us at 828-687-3635 to start the return process.

We strive to make your experience as smooth as possible and appreciate your understanding of our policies. If you have any questions, don’t hesitate to reach out!